DCA-CardLinx New York Roundtable

Generative AI Commerce: Transforming the Customer Experience

Generative AI Commerce: Transforming the Customer Experience


March 18, 2025
12:30pm – 4:00pm ET
New York, New York

The rapid advancements in generative AI are reshaping the way businesses interact with customers, unlocking new opportunities for personalization, automation, and engagement. From AI-driven chatbots to hyper-personalized recommendations, generative AI is redefining customer journeys and setting new standards for seamless digital experiences.

Join us for an insightful discussion on how generative AI is transforming commerce and what it means for the future of customer experience.

Our panel of experts will explore:


  • The impact of generative AI on customer expectations and behavior
  • How businesses are leveraging AI to drive engagement, loyalty, and sales
  • Ethical considerations and challenges in AI-driven commerce
  • Practical strategies for integrating generative AI into your customer experience strategy

If you are interested in attending the DCA-CardLinx New York Roundtable, reach out to [email protected].